Cutting a 16-hour process to 2 hours
Project Management in Logistics, Internship
Situation
Sample distribution to medical professionals was a manual process, taking a full working day to complete and prone to inconsistency across the sales team.
Approach
Mapped the process end-to-end across departments, identified the operational bottlenecks, and designed a semi-automated Excel-based system that allocated samples by physician segmentation and commercial priority. Presented the solution through iterative feedback cycles with senior management, then trained staff on adoption.
Impact
Allocation time dropped from roughly 16 working hours to 2. The system was implemented and remains in active use at the company today.